How to cancel your Fitness Connection membership
Fitness Connection lets you cancel by phone (800-922-7898), in person at your home club, or by certified mail to its Carrollton, Texas office. Cancellation takes effect 30 days after it is received.
Write my free Fitness Connection cancellation letter
Ways to cancel
- Phone: Member Services, 800-922-7898, Monday to Friday, 8 AM to 6 PM CST.
- In person: at your home club.
- Written: send a cancellation request by certified mail to Fitness Connection, 2517 Midway Road, Carrollton, TX 75006.
Where to send a written cancellation
Fitness Connection
2517 Midway Road
Carrollton, TX 75006
Address published in Fitness Connection's General FAQs. Send it by certified mail.
Notice period and timing
- Your cancellation becomes effective 30 days after it is received. Payments scheduled within those 30 days are still charged.
Fees
- Set by your membership agreement. Verify with Fitness Connection.
Tips
- If you mail it, keep your certified-mail receipt and tracking number.
Protect yourself
- Put your request in writing, even if you also cancel online, by phone or in person.
- For mailed letters, use USPS Certified Mail (with a return receipt if you want proof of delivery) and keep the receipt.
- Save confirmation emails, screenshots and the name of anyone you spoke with.
- Check your bank or card statement after the next billing date. If you're charged after a valid cancellation, contact the gym with your proof, then your bank.
Your state's gym-contract rights
State laws can give you extra rights, like a cooling-off period or cancelling after a move or a disability:
State-specific Fitness Connection guides
FAQ
How do I cancel my Fitness Connection membership?
Fitness Connection lets you cancel by phone (800-922-7898), in person at your home club, or by certified mail to its Carrollton, Texas office. Cancellation takes effect 30 days after it is received.
How much notice does Fitness Connection require?
Your cancellation becomes effective 30 days after it is received. Payments scheduled within those 30 days are still charged.
Is there a fee to cancel Fitness Connection?
Set by your membership agreement. Verify with Fitness Connection.
What address do I mail a Fitness Connection cancellation letter to?
Fitness Connection, 2517 Midway Road, Carrollton, TX 75006. Address published in Fitness Connection's General FAQs. Send it by certified mail.